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Leadership and Management

At RTC, we specialize in empowering employees at operational and supervisory levels with essential skills for personal and professional growth. Our tailor-made soft skills programmes are designed to bridge the gap for those less familiar with self-leadership concepts

  • Train the trainer Essentials - 6 hours

  • Developing new perspectives for excellent customer service - 6 hours

  • Essential skills for the effective team member - 6 hours

  • Effective communication - 12 hours

  • Understanding Teams and Building Team Synergy - 18 hours

  • Customer-Centric Service: Empathy and Excellence in Action - 6 hours

  • Mastering the art of supervision - 50 hours

  • Self-management and self-improvement in the workplace - 3 hours

  • Essential skills for supervisors

  • Advanced skills for the practical trainer - 21 hours

  • Cultivating a food safety culture - 6 hours

  • Well at work: time and stress management - 6 hours

  • Self-leadership: 6 hours

  • Creating synergy through team work - 6 hours

  • Workplace mental health awareness - 6 hours