Leadership and Management

At RTC, we specialize in empowering employees at operational and supervisory levels with essential skills for personal and professional growth. Our tailor-made soft skills programmes are designed to bridge the gap for those less familiar with self-leadership concepts

Train the trainer Essentials - 6 hours

Developing new perspectives for excellent customer service - 6 hours

Essential skills for the effective team member - 6 hours

Effective communication - 12 hours

Understanding Teams and Building Team Synergy - 18 hours

Customer-Centric Service: Empathy and Excellence in Action - 6 hours

Mastering the art of supervision - 50 hours

Self-management and self-improvement in the workplace - 3 hours

Essential skills for supervisors

Advanced skills for the practical trainer - 21 hours

Cultivating a food safety culture - 6 hours

Well at work: time and stress management - 6 hours

Self-leadership: 6 hours

Creating synergy through team work - 6 hours

Workplace mental health awareness - 6 hours